It often happens that your interlocutor (employee, partner, spouse, etc.) is a difficult person with whom it is difficult to find a common language and communicate. It is difficult to find mutual understanding with such a person. First of all, ask yourself whether you really need to communicate with someone who is unpleasant to you. But if you still need it, you need to look for ways to understand each other.
Instructions
Step 1
Keep calm. If your interlocutor is overly emotional, causes you a negative feeling, oppose him with poise and restraint, do not raise your voice, try to switch him to something else that will distract him.
Step 2
Find common ground, common interests. Try to understand what the interlocutor is telling you, as it is very easy to offend a person, but difficult to understand. Listen to the person with your heart, not with your ears.
Step 3
Be attentive to the other person's problems. Give him a chance to speak. Demonstrate your willingness to talk openly.
Step 4
Discuss problems that arise in a calm and constructive manner.
Step 5
Trust each other, learn to listen and hear each other. Avoid negative emotions. Do not shout yourself and do not pay attention to offensive jokes, attacks. Pretend it doesn't bother you. In the end, the interlocutor will get tired of it, and he will stop "bullying" you.
Step 6
Don't be afraid to ask for advice, it will only bring you closer.
Step 7
Do not feel sorry for the interlocutor, this may offend him, but make it feel that you can become the very person who will listen to him and understand.
Step 8
Try to understand each other in any situation and be able to support in difficult times.
Treat people the way you want them to treat you.
