We all love to point out other people's mistakes, but, unfortunately, rarely does anyone do it correctly and carefully. In order for a person to correctly perceive your criticism and not be offended at the same time, it is necessary to follow several important recommendations.
Instructions
Step 1
Don't start pointing out the mistake right away, at the very beginning of the conversation. Before that, pay attention to the merits of the person, to what he undoubtedly does best. The main thing is to praise sincerely, do not let me think that you are doing this on purpose. You can then proceed carefully to the error.
Step 2
So that after your criticism a person does not have rejection and a feeling of hatred towards you, you should point out mistakes indirectly. For example, not “You confused all the documents from this table”, but “It seems to us that all the documents from this table were confused by you”.
Step 3
It is even better if you do not point out the error to the person in the form of an explicit statement that does not require any further discussion. And also, in no case should you say in an orderly tone how to correct the situation. Advise, for example, like this: "We thought that maybe it would be better to put these documents in this red folder, what do you think?" In this case, a person will feel not so much an indication of his mistake as the introduction of a more rational idea into his activity.
Step 4
After your criticism is expressed, there is no need to leave and leave the person in a depressed mood. It is important at this point to sincerely encourage him by saying how well he is doing something and how successful his work is.
Step 5
Show the person that his mistake is minor, and, if desired, he can easily correct it. Talk to the person so that he does not feel like a failure, but, on the contrary, when taking some new actions on your advice, he feels his improvement and gratitude to you.
Step 6
To make the situation seem easier, and you do not look like a teacher with a pointer, offer your help, show clearly how to do it. At this time, joke, say that for the first time you also faced this, and now you are ready to help others in discovering this simple truth. Let the person not feel like a black sheep, let him know that this situation does not break out of the norm, and he goes the path that many have previously passed.
