Have you noticed that luck is passing you by? Major deals break down, friends drift away, and sometimes problems arise in their personal lives. It happens that people spoil important moments with words. Not knowing what, how and when to say, a person destroys everything that he has been building for a long time. It's time to learn how to speak!
Necessary
Books on rhetoric and psychology
Instructions
Step 1
Keep track of the three ingredients for successful communication. The perception of information is influenced by 3 main factors: what to say, where to say and how to say. Each of them can lead to failure. Imagine the following situation. You decided that you need to congratulate your boss, you thought about how to do it, but you chose the wrong time: he was very busy. What will be the result of your congratulations? At best, none, and at worst, negative.
Step 2
Start by thinking about exactly what you want to say. When in a conversation you begin to explain vaguely and yourself get confused, then the interlocutor may not understand your idea. Think about what you will say, what you will keep silent about, what you will touch. At the same stage, you must try to decide for yourself what you do not know. What could be that will change the meaning of your words? This point needs to be given special attention, because often people hear something quite different from what you say.
Step 3
Imagine what words the person expects from you. Anticipate his reaction. What would he like to hear, and whether your information matches the desired one. If not, then the task becomes more difficult. Breaking bad news has always been inconvenient and even dangerous. So, before the messenger who brought the sorrowful news, they killed, and the one who pleased the addressee was treated with various dishes.
Step 4
Once you have decided on the subject of your conversation, decide how you will speak. Be sure to pay attention not only to the spoken words, but also to gestures and facial expressions. People are less able to control them. Therefore, by such non-verbal signs, you can easily recognize that a person is worried or lying. Try to speak at the same speed as the other person. Choose clear and unambiguous words.
Step 5
Choose a time to talk. Assess the situation: whether something bad happened to your interlocutor, whether he is feeling well, whether he is in a normal mood. All important conversations are best done in the morning.