A clash of directly opposite interests always leads to a conflict situation. Family, friends, colleagues, neighbors, even strangers - any member of these groups can get into an argument or quarrel. As a result, spoiled mood, negativity, stress. Some of the conflicts can be avoided, but some cannot be hidden or hidden. Only one thing remains - to settle. You can solve the problems that have arisen in different ways, depending on the situations.
Instructions
Step 1
The grounds for family conflict can be:
- everyday problems;
- financial difficulties;
- fatigue;
- age crisis;
- personal conflict. How to behave in such situations.
Calm down, cool down. Walk down the street or offer your opponent a cup of tea.
Calmly state your complaints, listen to the opinions of others.
Discuss why the problem is ripe, identify the source. Usually, the grain of discord is much deeper than, for example, just the wife's dissatisfaction with her husband's gatherings in the garage with friends.
Find a compromise, talk.
Do not postpone the problem until later, do not lie, do not exaggerate. To understand each other, you should be extremely frank.
Together, find a way out of this situation that would suit both. So the financial problem can stop "being a bite" if the spouses find where to save money and cut down on wasteful spending.
Step 2
If a conflict has arisen with a friend or friend. Being firmly convinced that you are right, give reasons for your "attacks". Take pauses so that your friends hear everything, and not snippets of your thoughts. Give examples, ask for a response to your arguments.
Control negative emotions. Restrain yourself, do not go over to insults and barbs, this will not only not solve the problem, but, on the contrary, will aggravate the situation.
Realize that you and your boyfriend or girlfriend are two personalities with their own inclinations and characters. Well, people cannot be the same, if you are dear to your loved ones, accept them as they are.
Talk, look for a compromise, do not try to "extinguish" the quarrel, sooner or later it will flare up again.
Step 3
Relationships in the team sometimes lead to dead-end situations, lead to a decrease in efficiency and an aggressive environment in the workplace. Most of all, the leadership of the organization should be worried when conflicts arise. Therefore, when resolving problems with colleagues, a third party is simply needed here, a judge, so to speak. The boss is a person interested not in the rightness of one of the employees, but in the elimination of the "hotbed" of discord.
Never touch the personal qualities of your opponent, talk only about the disagreements that have arisen. You need to get out of the situation as a winner or a loser, otherwise you run the risk of being branded as a gossip.
Do not involve colleagues in your conflict if there is discord between you and one person. Conversely, if the situation concerns the entire team, discuss it collectively.
Don't run away from problems. Don't try to reconcile if someone is really wrong and you don't want noise. This is not the best behavior and not a method for solving problems. Talk to the “abuser” only on work issues, remain neutral.
Be calm, restrained and attentive, reinforce each word with a detailed argument. Prove your point of view and predict the outcome if your position is not accepted.
Draw the attention of the superiors to the prevailing atmosphere. A kind of "referee" must take measures to resolve the conflict in full. Otherwise, "goodbye to corporate ethics."
