Modern psychologists and educators point to the ambiguity of conflicts in the family. With the help of conflicts, you can lose friends, break relations with relatives. And many problems can be resolved if the conflict does not drag out, does not become chronic, if a person knows ethical ways to get out of a conflict situation.
Necessary
Ability to control your emotions. knowledge of non-conflict communication techniques
Instructions
Step 1
You should not hush up your negative attitude towards something or someone, until this attitude has become a strong annoying factor. Better to say it right away. For example: "I don't like eating eggs in the morning." You do not need to eat them patiently day after day, accumulating anger and irritation in yourself. There is no need to wait for these negative feelings to burst out and splash out like lava from a volcano.
Step 2
Talk to each other more often about everything. And it is not at all necessary that these should only be important, business conversations. In a family it can be evening "gatherings" or at least Sunday dinners, a common pastime. Very often we are afraid of offending another person and are silent in the morning and in the evening, we are silent on weekends at the TV and, as a result, do not know what to talk about on vacation. As a result, we simply do not know each other and do not know what thoughts are hidden behind this silence.
Step 3
You should not often tell a loved one that he is doing something wrong. Use “I-Messages”: “I get very upset and feel lonely if I can't talk to you all day,” “I take offense at all sorts of little things and I can’t do anything about it,” and so on. In this case, the person indicates his feelings, otherwise others may simply not realize that you are offended by something. If the conflict is already ripe and is about to burst into flames, you can use the opposite tactic: avoiding communication, in order not to provoke each other into negativity.
Step 4
To resolve a conflict situation, it is sometimes important to involve a third party, since opponents in a conflict situation are emotional and do not always sensibly assess its outcome, their strengths and capabilities. A mediator can, if not reconcile, then be a person who can calmly transfer information from one conflicting person to another, make a reasonable conciliatory decision. The mediator can and demonstrate to each participant in the conflict its undesirable consequences, which can stop its development. Remember the postman Pechkin, transmitting telegrams from Matroskin to Sharik and back.
Step 5
If the conflict has already passed into an acute stage, the main thing is not to allow insults to each other. This will in no way help to get out of a difficult situation, but will only provoke its further development. You can apply the technique "Let's figure it out." One of the parties to the conflict takes the liberty of offering to sit down at the negotiating table and directly understand the reasons for such a clash. A written appeal to the opponent is also possible. This method allows a person to calmly think, comprehend and write everything that he wants to say.
